FAQ
Southwest Florida Impact Window Questions
The questions that actually decide a job in Collier and Lee, answered plainly.
Tell us the address and whether the property has been repaired since 2022. That second answer decides whether this is a window job or something larger.
FAQ
Questions we are asked most
- Do impact windows stop flooding?
- No. They are tested against a specified missile impact and a pressure cycle. They are a wind product and no window on the market holds back surge or standing water. In this region that distinction matters more than anywhere else in the state.
- What is the 50% rule?
- Broadly, where the cost of repair or improvement reaches half the value of the structure, floodplain rules can require the entire building to be brought into current compliance — which may include elevation. The local floodplain administrator makes the determination, not a contractor.
- Could replacing my windows trigger it?
- On most properties a straightforward window replacement sits well below the threshold on its own. The risk is cumulative — as part of a larger renovation, or on a property already assessed as substantially damaged. Ask before assuming.
- My house was built in the 2000s. Is the glass rated?
- Quite possibly not. Shutters were a fully compliant and often cheaper route during the fast build-out years, and a great many houses here were delivered that way. Count the panels in the garage against the openings and check the permit package.
- Should I replace working shutters with impact glass?
- Only for a reason you can name — convenience, appearance, or not being here to deploy them. If your package is complete and you would genuinely use it, we are not going to invent a reason for you to spend money.
- My repairs were done in 2023 by an out-of-state contractor. Does that matter?
- It is a reason to check rather than to worry. Confirm the permit was closed, that the work matches what was permitted, and that any warranty is with an entity that still exists. Open permits are the ones that catch people.
- Why are lead times so long on shaped units?
- Specialty and oversized units are fabricated individually, so regional demand lands directly on them. We quote the current queue rather than a published catalogue figure, because the catalogue figure has been wrong here for a while.
- Are you local to Naples?
- No. We are Fort Lauderdale based and cross in scheduled blocks. Booking early works well with us; calling in a hurry does not.
Still not answered?
If your question is not here, call (954) 807-3208. We would rather answer it before you have paid a deposit somewhere.
What we install
Impact Windows
The core product. In Collier and Lee the common situation is not an old house with old windows — it is a reasonably new house that was built fully compliant using shutters, with glazing that was never rated at all.
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Sliding Glass Doors
On this coast the sliders open onto the lanai and they are the widest thing in the building. On a property that took water in 2022 they are also where the evidence of it is easiest to read.
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Impact Entry Doors
An approved entry door is a whole assembly — slab, frame, hinges, lock, threshold and any glazing — approved as one thing. On this coast the threshold detail matters more than most people expect.
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Impact Garage Doors
In most houses the double garage door is the widest opening in the whole envelope. In Collier and Lee it is also the one nearest the ground, which drags it into a conversation that has nothing to do with wind at all.
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French & Specialty Shapes
Arched heads, radius transoms, oversized fixed glass and French pairs are fabricated for one opening in one house. In a region still working through a rebuild, the queue in front of them is longer than the brochure suggests.
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Glazing Into Existing Frames
Where existing frames are sound and an approval exists for glazing into them, changing only the glass is cheaper, faster and far less disruptive. On this coast it suits the condominium stock particularly well.
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Next step
Find out what is actually wrong with it.
An inspection, photographs of what we found, and a written scope. If the honest answer is that it can wait another season, that is the answer you will get.